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Contact Us

The Octapharma Australia website is not intended to provide information or advice on the diagnosis of disease or choice of therapy to consumers. Please contact your doctor or healthcare professional for advice on Octapharma's products or any other health-related matter, as Octapharma is unable to provide medical information to consumers.


Octapharma can be contacted by phone, fax, email or by completing the contact form below.


General Enquiries:

Octapharma Australia Pty Ltd

Jones Bay Wharf
Suite 42/26-32 Pirrama Rd


NSW 2009


Ph: +61 2 8572 5800

Fax: +61 2 8572 5890


Medical Enquiries/Reporting Adverse Events:

For product enquiries or reporting of adverse drug reactions, please contact our Medical Information department:


Toll free number (in Australia): 1800 780 169

Email: aumedinfoanti spam bot@octapharmaanti spam bot.com



Request for Information/ Feedback Form:

(* are mandatory fields)


By sending us an e-mail, you are consenting to the following:

Any personal data including all data in this form which you enter (collectively referred to hereinafter as "data") is stored and used by Octapharma Australia, respectively the responsible Octapharma group company for the purpose of your request. We will only collect and save such data which are adequate, relevant and not excessive in relation to the purpose for which they are collected. 


You are responsible for ensuring that the personal data you provide is truthful, correct, non-ambiguous and up-to-date.

You can request to be provided with information about data which we store/process about you. In addition, you have the right to have any personal data blocked or deleted, to object to the processing of your data, to have any incorrect data corrected and the right to have your data transferred to a third party.

If you do not have your data deleted it will remain stored for a period of time necessary for the purposes for which the data were collected or for which they are further processed.

For further information on data protection, please refer to the data privacy statement